Fixing this Chromebook was easier than I thought. I had a feeling this was going to happen, but I resigned myself to see it through the process.
A couple of months ago, the trackpad on my Chromebook just stopped working. I called HP for the cost of repair, but they said that Chromebooks are nearly unrepairable as the inexpensive cost of the device makes any repair close to the cost of replacement. I’ve done some small computer and laptop repair. Mostly successful. The failure rate (especially on laptops) is high enough that I don’t want to open a laptop unnecessarily. I didn’t want to rush this job, so I wasn’t going to order it until I knew I had time to work on the repair.
I have something coming up at the end of this week that I might want to bring a cheap laptop with me. So I finally figured I’d find the time to perform the repair. I also found a relatively inexpensive trackpad on eBay. The trackpad arrived this week, and I disassembled the chromebook according to these instructions: http://www.ifixit.com/Guide/HP+Chromebook+14-Q010DX+Keyboard+and+Touchpad+Replacement/37108. Once it was open, I found the ribbon cable disconnected. I reconnected it, and that was all that was needed. The tackpad itself was fine. After reassembling it, the chromebook was fine. (the screen occasionally has vertical lines as the screen as the laptop screen is being moved forward and back, I’m hopeful its just another ribbon cable.) I’m wondering if someone borrowed the Chromebook, dropped it, and returned it without telling me.
So I could have done with without the wait and without the ebay purchase. Now I have a trackpad that is just going to hang around in the spare parts drawer.